Privacy policy

Tandoor Magic Club · last updated 8 October 2026

The Tandoor Magic Club app and website are run by Veltrade Limited, a company registered in Kenya, which operates the Tandoor Magic restaurants at First Avenue Junction (Parklands) and Muthangari Drive (Lavington), Nairobi. This policy explains what we collect when you join the club, why, and your rights under the Kenya Data Protection Act, 2019.

What we collect

Your details: name, mobile number, birthday, email and your usual branch. We use your email only to send you sign-in and password-reset codes.
Your visits: the date, branch and discount or reward each time staff scan your club code, and, when staff add it, the bill number and amount.
Online orders: if you order online with the same phone number, we use your past orders to show your favourite dish.
Your choice about offers: whether you agreed to receive offers and birthday messages by WhatsApp or app notification.

We do not collect your location, contacts, photos or payment card details through the club.

Why we use it

To run your membership: work out your discount (5% or 10%), check codes at the restaurant, and stop the same code being used twice.
To give you your birthday treat and personal offers.
To send you offers and news — only if you said yes. You can switch this off at any time in the app under “Me”.
To understand which dishes and offers our guests enjoy, so we can improve the menu.

Who can see it

Only Tandoor Magic owners and managers, and the staff member scanning your code (who sees your first name and the discount). We never sell your details. Your data is stored with our technology providers (Supabase for the database, Cloudflare for the website), who process it only on our instructions. Codes are emailed from our Google Workspace mailbox, and messages may be sent through WhatsApp (Meta).

How long we keep it

For as long as you are a member. If you delete your account, your name, phone number, email and birthday are deleted straight away. Records of discounts already given are kept without your name for our accounts.

Your rights

See and correct your details at any time in the app under “Me”.
Delete your account in the app: Me → Delete my account. It takes effect immediately.
Stop offers at any time, or ask us any question about your data.
If you are unhappy with how we handle your data you may complain to the Office of the Data Protection Commissioner (ODPC), Kenya.

Contact

Veltrade Limited — Tandoor Magic
Email: veershah@veltradeke.com
Phone: 0711 667 700 (Muthangari Drive) · 0762 667 700 (First Avenue Junction)